A positive news going viral online is a success, a negative news going viral online puts the brand’s reputation at stake. Rumors can spread internationally faster than you can image.
A company that is not ready to handle a digital media crisis, or does not have a clear digital media communication plan can jeopardize its reputation.
Socialprise has over a decade of experience in rapid response and digital media crisis. We will make sure to protect your brand’s hard-won reputation.
Socialprise’s digital media crisis communications capabilities include:
- Digital media crisis plan creation
- Identifying crisis prone comment
- Setting up House Rules for the online community
- Ongoing community monitoring
- Digital media crisis management
- Digital media crisis aftermath